Incident & Risk Management

Incident Management is a risk management process which assures the health, safety, and rights of participants receiving services. PA uses a standardized, web-based mechanism for reporting incidents in the Enterprise Incident Management system (EIM). Incident Management also enables appropriate users to record incidents, track the status of recorded incidents, document corrective actions taken to prevent future occurrences, close incidents, and analyze aggregate incident data reported in EIM.

Incident Management: Soup to Nuts 

Unraveling the Processes of Incident Management and Risk Management 

Adult Protective Services in Connection with Incident Management Reporting 

Risk Mitigation 

AAW Incident Management Resources

Roles in Risk Management 

Risk Management Roles for Administrative Entities and Providers 

SC Role in Mitigating Risk 

Understanding Safety and Your Responsibilities


Last modified: Thursday, February 20, 2020, 3:12 PM